Order status
Track Order
Enter your order ID and the email you used at checkout to see the latest status. No account needed.
What happens after you order
01
Order confirmed
You get an instant confirmation by email once payment clears — M-Pesa, card or bank transfer.
02
Packed & verified
Your device is pulled from stock, its final inspection is confirmed, and it is boxed with the warranty card.
03
Out for delivery
Same day within Nairobi CBD and nearby estates for orders confirmed before 3pm. Next-day courier countrywide.
04
Delivered
Inspect it on handover if you like — our courier will wait. Any issue, WhatsApp us the same day.
Can't find your order?
Double-check the order ID from your confirmation email, or message us directly and we will look it up.